We sincerely apologize for the repeated issue with your order. While we rely on a third-party courier service for deliveries, we understand how frustrating this must have been and will be looking into this matter further. We can see that a full refund has already been processed for your order. If there’s anything else we can assist you with, please don’t hesitate to reach out.

We're very sorry to hear that your mirror arrived damaged twice. We understand how frustrating this must have been, and we truly appreciate your patience while we worked to resolve it. Please be assured that we are looking into this internally to prevent similar issues in the future. We’re glad to hear that your refund was processed quickly, but we regret that your overall experience wasn’t a positive one. Your feedback is valuable to us, and we appreciate you taking the time to share it. We will be reaching out to you via email shortly to discuss this further. If there's anything else we can do in the meantime, please don’t hesitate to reach out.